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Learn More about Digital Transformations

What Is a Digital Transformation?

A digital transformation is a strategic migration of out-dated, inefficient business processes to streamlined, progressive, cost-effective processes that enable a business to remain competitive.

Digital solutions — also known as cloud computing — is a general term for anything that involves delivering technology infrastructure or software applications over the internet. Unlike traditional hardware and software that must be installed on premises, multiple companies located around the world share application and hardware resources via the internet.

Why Transition to Digital Solutions?

Users today need instant access to their work and personal files, applications and digital services to remain competitive. Digital enables users to access everything they need via a desktop or laptop computer, tablet or mobile phone.

Transitioning to digital tools and applications improves productivity, communication, security and overall efficiency in organizations large and small.

Organisations around the globe are rapidly transforming to cloud-based digital applications and services because of their significant economic, workflow and productivity benefits.

Digital Transformations:

  • Require minimal capital outlay: unlike traditional hardware or software upgrades, no need to make major upfront investments. Cloud services are subscription-based, so the supplier is responsible for these costs.
  • Are cost effective: cloud suppliers are large enough to effectively aggregate volumes and scale economies, enabling them to offer solutions that are typically lower than traditional technology costs.
  • Offer superior flexibility and scalability: use as little or as much digital technology as you need, when you need it. You can scale capacity up or down without incurring infrastructure costs or paying for technology you’re not using.
  • Improve organisational efficiency, collaboration and customer experiences: improved workflows and easier, more efficient communication fosters seamless collaboration, resulting in better experiences for your employees — and your customers.
  • Offer greater security: cloud-based solutions eliminate the need for your IT team to spend time and effort — time that can be spent elsewhere — installing upgrades and security patches on individual machines.
  • Prevent out-of-date or obsolete technology: cloud suppliers continually upgrade hardware and software, so everyone in your organisation is always using the most recent version of any technology.

What to expect during a digital transformation

When we help our clients undergo a digital transformation, we rely on proven technologies that ensure a successful outcome. Our specialty is deploying Microsoft Office 365, SharePoint and Azure Cloud Computing Services.

Efficient, flexible, effective technology is only part of the equation for a successful digital transformation.

The people impacted by technological changes play a big factor in the outcome. We work diligently to ensure all impacted stakeholders — employees, vendors, shareholders and customers — are informed and well-prepared for the changes.

While every organisation has different objectives and challenges, our digital transformation process generally involves the following phases:

Phase 1: Discovery and Vision

Before we can start making recommendations and changing things, we invest significant effort and time to learn about your organization. We begin by:

  • Asking you about your objectives and challenges, what has and hasn’t worked in the past, your employees and their skill sets, your customers and other stakeholders.
  • Analysing your current technology infrastructure — what can we can use and what needs to be replaced.
  • Identifying which skill sets your teams already have and what they’ll need to learn to ensure a successful outcome.

Phase 2: Findings and Recommendations

We’ll provide you with a detailed report that typically includes:

  • Summaries and details of findings
  • Challenges / obstacles
  • Recommendations and a roadmap
  • Project plan and schedule
  • Staff requirements and more

Phase 3: Digital Transformation Implementation

Implementation occurs in a natural sequence, with continuous reviews and measurements of success. It begins with activities such as:

  • Preparing servers
  • Installing applications and services
  • Importing documents
  • Configuring permissions and site security and much more

Phase 4: User Acceptance and Testing

In the last phase before rolling out the changes across your organisation, we perform tasks such as:

  • Preparing test scrips based on business scenarios and use cases
  • Executing acceptance tests
  • Reviewing and completing remedial work
  • Test the production workflow

Phase 5: Go Live and Training

Once we are certain everything and everyone is tested and ready, we roll out your digital transformation out across your organization. This phase generally includes:

  • Release notes for user community
  • Systems administration walk-through
  • End user training
  • Warranty period and help desk / support
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